Meet The Team
At Richardson Services, our core team is at the heart of everything we do, supporting our clients and keeping things running smoothly behind the scenes. Alongside them, we have a wider team of expert trainers and assessors who bring extensive industry knowledge and hands-on experience to the training we deliver. Together, we’re committed to providing a friendly, professional and high-quality service, and of course, no team is complete without our much-loved office dogs.
Duncan Richardson
Rhys Richardson
Michael Willoughby
Managing Director
Director, Training Manager
Office & Compliance Manager
Providing leadership and direction across the business, driving growth while maintaining the high standards Richardson Rail is known for.
Leading our training operations and supporting the wider team to ensure the highest standards of training, compliance and delivery across the business.
Supporting the day-to-day running of the business while overseeing compliance, ensuring everything operates smoothly and effectively.
Penny Willoughby
Accounts & Sentinal Administrator
Supporting our accounts, social media and Sentinel administration, helping to keep everything organised, up to date and running smoothly.
Helen Hurley
Training Administrator
Supporting our training team and delegates, ensuring courses run smoothly from booking through to completion.
Red & Lou
Office Dogs
Our much-loved office dogs, Red & Lou, are an important part of the Richardson team, always on hand to welcome visitors.